Why should I shop with Pedigree Pet Supplies? As a service that is run and operated by a veterinarian, we only offer products that can be trusted on grounds of quality and effectiveness. With 12 years of experience treating pets and animals, our vet knows the best and most effective products on the market. All Pedigree Pet Supplies will protect your pet from parasites, or treat and alleviate ailments as they claim to. And we offer these premium products at discounted internet prices.
How much is postage and shipping? Our standard shipping and handling fee is displayed on our home page and is applicable to shipping across Australia, regardless of size. So order in bulk and save on postage!
How can the prices be so cheap? As an internet store we have very low overheads and product storage, this allows us to pass this saving on to you, the client.
Does this mean that vets are charging too much? No. Vet practices are very expensive to run and overheads are very high. When you buy pet supplies form your vet you are also getting personal service and advice for your individual pet, usually after an examination. All these factors mean vets charge an appropriate price for the products they sell.
How long will it take for my Pedigree Pet Supplies to arrive? We are reliant on Austalia Post and so guarantee delivery within 7 days. However in the majority of cases we would expect delivery within 4 days.
How secure is my purchase? We use only trusted and secure methods of payment.
You can use one of three methods to make a payment:
1) Online payment using a secure server. Pay with Credit or debit cards using PayPal. With this payment method you are automatically transferred to a secure PayPal server to enter your card details. Only thePayPal has access to this information and they then informs us of an accepted payment and your purchase proceeds.
2) PayPal. Using your own secure PayPal account, you can rely on the exemplary reputation for payment security.
What if I want some advice or information about the pet supplies before I buy? We are ready to help with any queries or help you may need. The health care of your pet is extremely important to us and we can advise on which product would best suit your requirements. Feel free to give us a call and our Vet Nurse will be able to help you with your query. You are also welcome to send us an email.